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Showing posts with label Resort Fees. Show all posts
Showing posts with label Resort Fees. Show all posts

Thursday, May 26, 2011

Expedia...implied threats! Demands I modify & change post! No way, Jose!






A few days ago, I published a post in which I noted that Expedia and a handful of hotels in the Las Vegas area were not fully disclosing deposit requirements, applicable surcharges - such as questionable resort fees that are often not revealed by Hotels in Vegas 'til check out - and business practices that are deceptive in nature and rise to the level of fraud in my own humble opinion.

Post: 05/24/2011

http://ijulian.blogspot.com/2011/05/hootersrips-off-vegas-tourists-expedia.html

As my readers at the Tattler are keenly aware, I stand by all features that I author at this site.

As far as I am concerned, the details in the aforementioned post are true and correct, to the best of my knowledge.

Curiously, this morning I received an e-mail from an individual identifying themselves as Director of Sales at Expedia, who issued forth a demand that I modify and change the statements in my post on the grounds that comments were "libellous" in nature.

In addition, the rep from Expedia requested the name of the guests making the accusations, as well.

I laughed out loud in response.

I fired back an e-mail in which I noted that I had first-hand knowledge that the information was true and correct, and that therefore, there would not be any modification or change made to the post.

In response, the individual demanded copies of the documents I have in my possession, which are evidential in nature and establish the truthfulness of my claims.

Does Expedia think I was born yesterday?

I quickly noted that the documents would be available in the discovery process in a legal proceeding, and that I did not intend to acknowledge any further communications, so silly were their overtures.

I studied Law, so if they think they can hoodwink me, they are sorely mistaken.

Stay posted for the fireworks!

http://www.thetattler.biz


Wednesday, May 25, 2011

Las Vegas...Hotels to avoid like the plague! Consumer alert!








Over the past couple of years, I have sampled a few of the Hotels in Las Vegas, with surprising results

Some, though cheaply-priced, turned out to be surprisingly comfortable (with a host of great amenities worth shouting about), while others were dogs to be avoided like the plague!

With that in mind, and the upcoming long week-end on the horizon, here is a list of the rip-off establishments that warranted a consumer alert!

As Roy Rogers would say:

"Happy Trails to you!"

LAS VEGAS HOTELS
(Patronage not recommded)

The Golden Nugget
El Cortez Hotel
The Sahara Hotel
The Gold Spike
Hooters
Circus Circus
Harrah's Hotels

http://www.thetattler.biz


Friday, July 30, 2010

Planet Hollywoood...Vegas Hotel drops resort fees! More play money...







Over the years, a large percentage of Vegas Hotels have been billing  additional "fees" - above and beyond those taxes and surcharges required - pursuant to City and State-wide regulations.

For example, in spite of the fact most Hotels in the desert playground are not resorts per se, tourists are often charged "resort fees" in addition to normal surcharges for goods and services.

Owners have argued to their critics that these fees facilitate the upkeep on a fitness center, pay for internet access, and help maintain swimming pool and sauna facilities.

However, in a deceitful effort to get an edge on the competition, many of the Hotels did not always disclose the fees in their ads, or on Internet booking sites such as Expedia, Hot Wire, etc.

For example, when a tourist conducted a search for the lowest-priced suite in a given price range, the computers were programmed to drum up the basic Hotel fees and taxes in bold face to lure a consumer to that particular Hotel.

However, the "resort fees" were often hidden beneath links so that the tourist was sure to miss or overlook the extra costs, or not even mentioned on the site from the get-go.

Consequently, when the traveller arrived at their destination Hotel, they were shocked to learn for the first time that they would be required to pay additional sums ranging from $50 to $150.

I am big on disclosure, so when Palace Station and Expedia tried to pull this stunt on me, I went on the warpath.

For starters, I posted a consumer alert on the Internet.

Post: 10/06/10

http://ijulian.blogspot.com/2009/10/palace-stationvegas-hotel-in-thick-with.html

Shortly after I published the alert, and it came to the attention of Management at the Palace Station that they were being accused of deceptive business practices and a failure to disclose, they issued credit back right away.

Post: 10/09/10

http://ijulian.blogspot.com/2009/10/palace-station-las-vegassqueaky-wheel.html

A similar post on Expedia's failure to disclose rustled up a similar positive response.

If you peruse Expedia booking sites today, individuals may notice that all the fees are posted on the main page and fully disclosed as required by law.

Post: 05/18/10

http://ijulian.blogspot.com/2010/05/expediaconspiracy-to-hide-fees-rip-off.html


Now, there is good news out of the Executive Offices at Planet Hollywood.

PH announnced earlier today that they are no longer going to bilk their guests out of the questionable "resort fees" that appear to be the "norm" in Las Vegas currently.

Now Planet Hollywood  joins the ranks of the classy Hotels - like the Bellagio and the Hilton - who do not nickel-and-dime their clients to death.

On the strip, tourists were ecstatic about the change in policy.

"Now, there will be extra cash for a show or restaurant dinner. Maybe a massage at a spa," one visitor to the city gushed happily.

Now, if only those other greedy Hoteliers would fall into line.



Thursday, June 17, 2010

Days Inn...commits fraud @ Wild Wild West in Vegas! Failure to disclose fees...







Guests at Days Inn @ the Wild Wild West were startled to spy surcharges (resort fees) tacked on to their credit cards when they checked-out of the Motel.

When the tourists were cruising the Internet for accommodation in the desert oasis initially - they specifically scoured a host of web sites to feret out flat fees, surcharges, and hidden costs - so that they could comparison shop and locate the best holiday deal that fit within their budgets.

At travel worm where the Days Inn Motel is listed as lodging that is reasonably-priced - there was no mention of any resort fees - some complained.

In sum, a failure to disclose the pertinent information to consumers constitutes - not only deceptive business practices - but outright fraud.

For this reason, I am posting a consumer alert on the Days Inn Motel (@ the Wild Wild West location on Tropicana Boulevard in Las Vegas) to forewarn innocent tourists about this despicable illegal practice.

Unless you don't mind being ripped-off, I whole-heartedly recommend you voice your disapproval to the management and owners, by passing on the lodging they are deceitfully offering up under false pretenses.






Sunday, June 13, 2010

Travel Worm...fails to disclose fees to tourists! Rip-off booking agent!







Travel Worm doesn't sound like a very appealing way to book a trip - from the get-go - does it?

As it turns out, these "worms" in the travel industry are just that, spineless rip-off artists.
If a tourist conducts a search at their web site for reasonably-priced rooms in a comfortable setting - like Expedia and Orbitz offer - Travel worm displays a  page on their web site with comparision pricing.

Unfortunately, there's one major hitch!
In a deceitful underhanded effort to land the a booking, Travel Worm willfully fails to disclose all pertienent fees and rates in order to secure a business edge over the competition.

For example, the disreputable Internet entity will post a low-ball cost for a room, but conceal the fact there may be additional service fees, taxes, and resort costs.

Bottom line?

When the dust settles at check-out - and the charges are rung up - it  becomes evident it would have been cheaper and wiser to have booked with the competition.

And, in some instances, Travel Worm engages in criminal activity.

For example, when a guest is inputting the information for their credit card, the company must confirm the total of the charges so that the individual may make an educated informed decision about whether to accept the terms and conditions (and total costs posted).

Travel Worm's continued practice of billing more to the credit card - than  agreed to at the time the confirmation icon was clicked - amounts to fraud, mispresentation, and embezzlement of funds.

I am a witness to these facts since Travel Worm ripped me off today for the sum of $32.00.

Consumer alert!

Book at Travel Worm at your own risk.



Monday, September 14, 2009

Las Vegas...Sahara fails to disclose fees! Bad Buffet Beef! Security detail taunts guests...

 
Some guests at the Sahara this week were grumbling about the fact the Sahara failed to disclose fees when they enticed 'em to book a suite at the Hotel & Casino on the Las Vegas strip with promises of  low rates Sunday night through Thursday (and free slot play!)

When clueless tourists dialed up the Sahara to reserve a suite - employees at Sahara conveniently "forgot" to inform them about a "resort fee" ($6.00 daily) until they checked in later at the front desk on the scheduled date of arrival.

If a guest complained, staff simply shrugged their shoulders, and moved on with the reservation process.

Outrageous!

A couple of the Hotel front desk staff also played "dumb" when it came to the free slot play, too.

Shame on the Sahara was engaging in such deceptive business practices.

A handful of patrons on the Casino floor were also miffed (and somewhat parched) at the long waits for cocktails!

Sahara either cut-back on staff, or deliberately informed servers to slow-down the drink delivery, as a cost-effective measure, I guess.

Cheap basta**s!

Usually, when I trek to the desert oasis for a few days of much-needed R&R, I drop into the Sahara to take a free spin at the Player's Club desk.

Then, I usually saunter up to sup on the bargain buffet upstairs ($8.99 with a club card).

A couple of days ago, I strolled through the Casino, and queued up behind Club Players waiting to try their luck at the big spin.

Within minutes, I overheard a bit of whispering behind me.

"Do you know who that is?"

Just as I was about to half-turn to check out the alleged "star sighting", I suddenly heard the squawk of a walkie-talk, directly behind me.

Over my shoulder, I spied three security staff members standing at attention staring right at me in amazement!

Then, a guest whispered to a friend, in reference to me:

"He must be important."

I stepped up to the clerk at the desk, at which point, she non-chalantly asked if she could be of assistance.

Judging from the way the perky young gal was acting, I was inclined to imagine she didn't know me from "Adam".

Wrong!

Shortly after the Player's Club employee registered me for the spin toss, and I began to trot over to try my luck, I overhead her excitedly ask her co-worker if she knew who I was.

When I turned to determine if I won, a posse of folks - hotel employees, guests, rounders, waitresses - were staring wide-eyed in my direction.

"Nothing tonight, Julian. Come back tomorrow," she cried out across the Casino floor.

At this juncture, I headed up to the Buffet room on the second floor, but was disappointed by the sorry sight!

The normally-friendly cashiers who check in paying guests (no tabulating the bill after-the-fact here, so they've got you by the short 'n curlies, really) were stone-faced and unfriendly to the customers.

And, the old policy of greeting patrons at the table when they first sauntered in, must have flown out the door, too.

The only occasion I spied a waitress cruising by a table was on the heels of their departure (to snatch up tips, if any, tossed on the table).

Yup!

The pickings were slim.

But, the buffet was the biggest disappointment of all.

The cook actually had the gall to to offer up a piece of  Prime Rib that was all grissled and rippled with nasty tasteless fat.

The rolls were stale. The coffee was cold.

And, instead of a tasty array of delicable desserts as usual, the buffet table was sparsely scattered with a few little scraps of sweets here and there.

Nothing to write home about to grannie about,  'fer sure!

Then, as I reflected on the "downward spiral" of the Sahara, I happened to notice a security guard on the casino floor striding right up to a gentleman as he was walking in a forward-direction in his path.

Did he slow down to allow the guest to pass?

No, with a sneer on is face, he continued on forward.

Just as it appeared the two would collide, the hapless patron accelerated a beat, and ended up out-of-harm's way (as the sneering security guard chuckled to himself wickedly).

Imagine that!

The sawed-off sleaze ball had nothing better to do but taunt hotel guests!

A few old publicity stills of Elvis and the Beatles hanging ceremoniously about the halls & walls of the old lady triggered memories of their once-glorious days. Just as the thought entered my mind, I overhead an operator announcing over the loudspeaker:

"Wayne Newton. Paging Mr. Wayne Newton. You have a phone call."

OMG!

If Wayne is hanging out at the Sahara, times must be tough, eh?

No wonder he's slyly negotiating a Vegas deal behind-the-scenes to return to the Vegas stage!

News at 11!


 
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