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Showing posts with label Hotels. Show all posts
Showing posts with label Hotels. Show all posts

Wednesday, May 25, 2011

Las Vegas...Hotels to avoid like the plague! Consumer alert!








Over the past couple of years, I have sampled a few of the Hotels in Las Vegas, with surprising results

Some, though cheaply-priced, turned out to be surprisingly comfortable (with a host of great amenities worth shouting about), while others were dogs to be avoided like the plague!

With that in mind, and the upcoming long week-end on the horizon, here is a list of the rip-off establishments that warranted a consumer alert!

As Roy Rogers would say:

"Happy Trails to you!"

LAS VEGAS HOTELS
(Patronage not recommded)

The Golden Nugget
El Cortez Hotel
The Sahara Hotel
The Gold Spike
Hooters
Circus Circus
Harrah's Hotels

http://www.thetattler.biz


Tuesday, May 24, 2011

Hooters...rips off Vegas Tourists! Expedia scam involves Supervisor Noe Monarrez & Hotel staff!







When you’re booking a Hotel in Las Vegas, by-pass Hooter’s Hotel, unless you want to get ripped off by scam artists like Hotel Supervisor Noe Monarrez and Lisa Krasn who are involved in a conspiracy with Expedia to book rooms without fully disclosing applicable fees and charges in advance.

For example, disgruntled guests were shocked when they appeared at Hooters recently to check in for a brief holiday and a Hotel staff member – Supervisor Noe Monarrez – proceeded to extort money from the tourist.

Although the guests paid for a four-room stay in advance, and booked the room based on the facts and information disclosed on the Expedia reservation site, they were greatly incensed (and felt ripped off) when the Hotel employee demanded a security deposit in excess of $100.00.

Usually, when travelers book rooms and pay in advance, Hotels waive the requirement of a deposit - or if there is one going to be applied at check-in- it is disclosed on the front page of the reservation page.

There is a good reason for this upfront disclosure.

If a tourist does not like the terms and conditions of the booking – or the fees, surcharges and deposits being billed – they have the right to book at another Hotel.

And that is the crux of it!

Expedia is involved in a conspiracy with Hotels like Hooters to hoodwink, deceive, and connive tourists into booking rooms that appear to be a good bargain on their face when they are not!

In fact, because Expedia and Hooters failed to disclose the full details of the financial terms and conditions as aforementioned, the dishonest conduct smacks of deceptive business practices and fraud!

When the guest understandably complains to the Management at the Hotel, they are given the run-around.

“You have to take that up with Expedia, they shrug,” as they lie through their teeth to protect their sorry asses.

Then, when the customer calls Expedia, the booking agency tosses the blame on the Hotel.

“The Hotel did not inform us of their policy,” they argue back.

Essentially, the two companies know they are ripping tourists off, but to avoid blame (and to mitigate responsibility for damages in the event of a lawsuit) they proceed to engage in endless “denials”.

It’s not only called the bum’s rush, but yes, smacks of deceptive business practices and outright fraud.

In addition to the scam regarding deposits, another sinister practice is also about to erupt, which may just land Expedia and Hooters (and others participating in the scam) in court facing criminal charges.

Of course, I am talking about resort fees.

Folks travelling to Las Vegas may be in for a shock when they check in at the front desk of their Hotel (Hooters, for example) and are under the mistaken impression that their upfront payment in advance has taken care of all the sums due.

Surprise.

They may find themselves dinged for – say what? – resort fees!

In retrospect, the despicable conduct of the employees at Expedia and Hooters becomes crystal clear, at last.

The reason why Hotels like Hooters ask for a deposit at the front desk is so that they can collect those “non-disclosed” resort fees at check out when the tourist turns in their room key.

Because the resort fees have not been “disclosed”, Hotels like Hooters are required by law to inform the guest at check in (not at check out) that the resort fees will be charged at the end of their stay.

The reason they don’t reveal the information up-front is because they know the guest will balk, complain, and refuse to pay the fees.

In sum, Expedia and Hooters are involved in a scam to defraud tourists in the dark about ethical business standards that must be adhered to on U.S. Shores.

In a nutshell?

Expedia posts a low-ball Hotel rate (for Hooters, for instance) on the Internet which appears to be a good price to tourists when compared with other Hotels listed on the booking site.

However, when the resort fees (which weren’t disclosed) are figured in later, bet you ten-to-1 that the other Hotels listed alongside Hooters are a better bargain than the one they chose (because they were scammed).

Because Expedia and Hooters, in this instant case, failed to fully disclose the terms and conditions and applicable fees, the two couples willfully and wrongfully denied a consumer the opportunity to shop and compare and choose a Hotel at the best rate within their budget needs elsewhere.

In sum, tourists are being overcharged because the resort fees were not disclosed upfront, as required by U.S. State and Federal Laws.

Frankly, I am appalled by this practice, which has been running rampant for a year or two now in Las Vegas.

It is high time that Law Enforcement (the Dept. of Justice?) conducted a full investigation with the ultimate aim of rectifying the wrongs, including – but not limited to – criminal charges being brought against Expedia and Hooters (and other Motel and Hotels involved in the scam) on behalf of the consumer-at-large.

In addition, the Federal Trade Commission should swoop in and conduct a full investigation of the scam, and likewise, levy heavy fines against the guilty parties to deter such despicable fraudulent conduct in the future.

As to the staff, well the snotty Afro-American clerks at the front desk (who are routinely rude to the guests at the Hotel) leave a lot to be desired (or so I hear from my inside sources in Vegas).

Needless to say, Hooters and Expedia are on my shit list!

Avoid both of these companies like the plague!

Amen!
http://www.thetattler.biz



 

Monday, December 27, 2010

Palace of Versailles Annex...Hotel accommodations! Travel & Leisure!







Regular visitors to the Tattler site are keen to the fact that the Palace of Versailles has been a noteworthy link on the web site for the past year or so!

One of my favorite haunts.

Now, jet setters - and those who savor the good life - will be able to book a room at the Versailles on the historic property in France next year!

The Hotel du Grand Controle - an Annex building at the edge of the Versailles estate - will be transformed into a 23-room Hotel (it has just been announced by public administrators).

The restoration and modernization of the 17th Century Palace will be overseen by a Belgian Company known as Ivy International, which has taken a 30-year lease on the estate.

To facilitate the transformation, the property is going through a rare property transfer - from that of a French Public Heritage site - to one under the auspices of Ivy in the private sector.

According to the master-planners of the illustrious project, the Hotel plans amount to a pioneer initiative.

"The building was given to us in a dilapidated state, so my concern was to save it," enthused Jean Jacques Aillagon (Chairman of the Versailles Palace).

The Versailles "Hotel" will be inaugurated at the end of 2011, and is expected to wow guests with awesome views of the Orangerie (the Greenhouse) and the Swiss Ornamental Lake.

The Palace was built by Louis XIV and was designed by his favorite architect Jules Hardouin-Mansart.

The Hotel du Controle served as the Official treasury for awhile - and then later - as part of the Officer's mess until 2006.

The exquisite building became part of the Versailles Estate in 2008.

The visionary plans have been orchestrated in recent days to boost the French economy.



Thursday, September 2, 2010

Recommended Hotels...San Francisco






 


 






San Francisco...the Mosser Hotel delightful lodging!





Comfortable eye-catching interiors @ the Mosser Hotel!




The Mosser is a delightful boutique Hotel on 4th Street (just south of Market) that I stumbled on one trip to the bay area a scant few years ago.

In those heady days, before the economic crush, I often splurged on Hotel suites that boasted a flair and style all of their own, though a trifle higher in cost than I’d normally cough up today.

After an old turn-of-the-century lift jolted to a ceremonious stop on my floor - I was immediately bowled over when I strode into the luxurious-looking suite - and caught site of the expensive-looking fixtures which were effectively used to highlight design features in the modern refurbished room.

The sheets, bedspreads, and towels - boasted a threat count that cried out expensive - and were luxurious to the touch.

What particularly impressed me?

Without doubt the welcome tray adorned with orchids and a personal note from management, boding me well during the course of the stay in romantic San Francisco by the picturesque bay.

Although I was originally booked for one night, I stayed on for four, so  joyful was the experience.

The Mosser is just a hop-and-a-skip from a lot of the  cultural activity in the heart of the city, which makes for fun sun-soaked half-day forays into the neighborhood, without worry about losing one's way.

Downstairs, Annabelle’s - a restaurant with a known reputation in the city - awaits at the breakfast hour for the early riser where I expect a reasonably-priced buffet is still being served up daily.

Although I haven’t stayed in their lodgings for many moons now, I expect the same high standards of service are offered up by the owners, who have been mainstays in the community-at-large for years.

For a bit of old-world charm, book a suite here, with no regrets.



 
Grand old Dame that is the Mosser!

Wednesday, September 1, 2010

San Francisco...Howard Johnson @ Airport great Hotel deal!



If you're cruising through the Bay area and find yourself in need of lodging for the night at the San Francisco Airport, check out Howard Johnson's @ 222 South Airport Boulevard in the heart of South Francisco.

A shuttle is available at terminal 3, so once you arrive at the airport, leave the driving to the Hotel staff who will whisk you away from the hustle and bustle of the  high-energy hub that is SFO.

Once you're booked in, by pleasant talkative staff at the desk, there will be about 100 channels to choose from on the high-tech state-of-the-art TV set.

There is also a desk with comfy leather arm chair - and free Internet Wi-FI access - in the event there is a need to catch up on business or take care of your chores online while you're out-of-town.

The morning staff lay out a great breakfast spread that's gratis and includes fresh orange juice, hot coffee, tea, breakfast cereal (hot or cold), toast, pastries, muffins, and bagels & cream cheese.

If you're like me and go for a hearty nutritious breakfast to start the day off right, you'll no doubt chow down on the tasty bill-of-fare which is fresh and tasty.

The Hotel also provides a free copy of USA Today, for a quick catch-up on the morning news, to boot.

While the environs are not luxurious, they are clean and comfortable, and rate a 3 stars.

Enjoy!





Futuristic San Francisco Terminals

http://www.julian1st.wordpress.com/

Saturday, July 10, 2010

Gold Spike...Vegas update! Affordable lodging with character...



Artists's Rendering

 



The last time I booked into the Gold Spike (Siegel Suites) the low-key Hotel was being refurbished.

Nonetheless, in spite of side-stepping a construction-worker or two, my brief stop-over as a guest was quite a spoil.

Readers of the Tattler may recall I was quite the happy little camper once I strode through the door and found myself firmly ensconced in the Penthouse suite!

Post: 10/20/09

http://ijulian.blogspot.com/2009/10/las-vegasbugsy-siegel-suites-spike-good.html

Currently,  the little gem - just off Freemont Street - is up-and-running to full capacity.

And, there is a lot for Management to shout about.

The entrance boasts a pretty terrace which is quite inviting to the weary traveller aching to find a little respite from it all.

And, since my last visit, the owners have renovated - and incorporated into the lodging mix - a property they purchased just adjacent which benefits Gold Spike guests.

A glittering pool, cabana-style, awaits guests keen on stretching out under the sun to catch a few rays on a lazy off-day or two.

At night under a canopy of stars and full moon - the aesthetically-pleasing terraced area - is a soothing sight that nurtures the soul.

The pool is "multi-level" and features a couple of water fountains that kids (adults, too) love to splash in, for starters.

A white theme - used throughout in the armchairs and pretty umbrellas that top a dozen-or-so tables scattered about - add a touch of class that appeals to the senses.

The canvas curtains adorning the railings on the upper and lower levels of the Hotel walkway add an old-world charm to the impecably clean space.

The rooms are decorated with flair - quite spacious - and feature quite a few amenities.

And, guess what?

The rates are resonable, too!

See 'ya there.

Friday, July 9, 2010

Canyon Buster...never again! Circus Circus Vegas ride packs a whallop!







As part of a "coupon" package I received during my stay at Circus Circus, a free ticket was offered up for the Canyon Buster thrill ride in the Hotel's Adventuredome.

Over the years, I've been to a number of theme parks - actually appeared on stage live as a performer at a couple of 'em during the summer holidays - so the modified "roller coaster" didn't appear to be that ominous or scary-looking.

Wrong!

The ride started off calmly enough.

As excited thrill-seeking teens held on tightly to the rail, the car slowly crawled to the top of a steep perch - during which time - they were able to drink up  a spectacular view of the Vegas skyline through a glass dome.

Suddenly, without warning, the cab jolted forward - then - leapt  down a startlingly deep decline - which prompted the amusement park attendees to shriek out at the top of the lungs in sheer terror as their pounding  hearts literally jumped out of their chests!

But, that was just the beginning!

In a short span of time the  riders were sent headlong down a track that jolted this way 'n that to the left and to the right (at times the paid charges were nearly spilled right out of their flimsy-seats) as they hung on for dear life.

OMG!

Just when I thought the roller coaster ride was slowing down and about to ease into the end stall - there would be another jolting round of spurts - forward, down, to the side, and up again.

The unique attraction features two six-car trains that seat four passengers in two rows per car.

Though tightly secured inside, the Canyon Buster's back-to-back vertical loops and corkscrews sent me reeling, alright.

No wonder!

The helix inside the mountain takes up a expansive portion of the park to great advantage.

The "Buster" has been touted as the worlds largest indoor double-loop double-corkscrew coaster.

And worth every cent paid up-front to experience the adrenalin-rushing  adventure under the fun-filled sun-drenched dome.

Never again, though.

The old ticker can't take it!




Big splash on Rim Runner!

Wednesday, July 7, 2010

Circus Circus...family value! Free rides for kids! Free drinks for parents!







Last year, I was forced to post a consumer alert when I uncovered a security problem at the Circus Circus Hotel on the strip in Las Vegas.

One eveing as I was waltzing along the hall to my room, I stopped at the door of the suite I thought I was booked into, and proceeded to insert the plastic computerized key into the slot.

Just as I spied the room number out of the corner of my eye - the door clicked, a green light flashed on - then, it swung wide open.

OMG!

My room key accessed the suite next door, no problem.

At this juncture, I thought I'd do my Civic duty, and inform the Hotel of the glitch so that the security risk could be resolved as quickly as possible.

When I strolled up to the Manager's desk, and informed a gruff hefty woman about the problem, she barely blinked.

"So, you want a new key for your suite," she huffed,  not the least bit phased by the security issue.

In fact, the way she acted, it appeared that this kind of slack programming of room keys was common at Circus Circus.

For this reason, I posted a consumer alert.

Post: 09/14/09

http://ijulian.blogspot.com/2009/10/las-vegascircus-circus-security-problem.html

On a recent stay (I always give Hotels a second chance) it was quite evident that security is of utmost importance to the busy popular tourist attraction today.

For example, on one occasion I left the Hotel room door slightly ajar without closing it properly, because I was distracted by some personal possessions I was lugging into the suite.

A short while later, there was a knock on my door.

"Who is it," I cried out cautiously, since I wasn't expecting any guest(s).

Security!

Oh, golly.

Was my TV set blaring too loudly?

When I answered toward the door, I noticed for the first time that I neglected to shut it tight earlier.

"Your door is open," the guard pointed out, on the heels of my own observation.

I thanked him heartily, and he was on his way.

Uh-huh.

Patrols are on the ball at Circus Circus looking out for the guests.

In addition to the improved security, there are a few perks worthy of mentioning, for the budget-minded (at least).

Normally, flakey outfits in Vegas hand out useless coupons - sometimes booklets rife with them - that tend to be totally useless (basically, they have no value whatsoever and are a waste time pursuing).

Not so at Circus Circus.

When I handed in my coupon for an order of chips and salsa from a reputable grill downstairs - and proceeded to wander through the Casino floor munching on the tasty treat - I attracted a lot of attention.

One dude strode up and quizzed me about the tasty-looking snack.

"Where can I can some of those?"

When I wised him up, he dashed off  to grab his coupon book,  which he had tossed carelessly on the dresser in his Hotel suite.

In addition, I savored a couple of free well drinks on the house - too!

Also, tourists with kids will be pleased to hear  that there are coupons for free rides.

If you book during the week on Expedia, the room rates are pretty low, too.

So, for family road-trips, Circus Circus is a sure bet!

Although there is usually a long line snaking up at the check-in desk, the staff miraculously manage to zip through the processing at break-neck speed (unlike some of those other places).

Kudos!


Free rides at Circus Circus!



Monday, June 14, 2010

Wild Wild West...comfy affordable suites! Free WiFi! Pool! Cafe gratis!







Surprisingly, the Wild Wild West's "Days Inn" suites in Vegas, turned out to be a great deal!

Just across the bridge from the glitzy strip - on Tropicana - the little hide-a-way is affordably-priced, boasts a few perks (such as free 24-hour WiFi access & sparkling lagoon-style pool), and within shouting distance of all the adrenalin-rushing night life.

By the way, if a tourist is quick and snaps up a suite overlooking the pool, the exotic-looking nightscape of Aria (@ the spanking new City Center Complex), New York New York, and the Luxor Pyramid will take your breath away under a starry night sky.

Although the parking lot is situated on a dicey part of Tropicana don't let that put you off when you drive up.

Once inside the compound, particularly poolside, the environs are quite restful and put the weary traveller at ease right away.


Nearby, there are a handful of fast-food outlets - McDonald's, Jack-in-the-Box, Wendy's - for folks on a limited budget unable to spring for extravagant buffets at the upscale Hotels on the main strip.

One of my favorite features at the Wild Wild West?

The one-way mirrored windows fronting each suite which allow the liberated guest to stretch back on their beds stark naked without any of the staff (or guests) strolling by on the walkway any the wiser.

I've turned into such a dirty old-man, I know!

By the way, there is a jacuzzi at one end of the pool, for dudes and gals on the prowl looking to hook up for a romantic dinner (or - what-have-you - as the Big Lebowski might quip), a dance, or cocktail or two at one of the watering holes uptown.

See 'ya there!



Las Vegas Recommended Hotels










The Plaza
Buffalo Bill's
Greek Isles Hotel (The Clarion)
Aria Hotel
Palace Station
Wild Wild West (Days Inn)
Circus Circus
Whiskey Pete's
Encore Hotel




Sunday, June 13, 2010

Las Vegas...Aria Hotel pedestrian problem! Flawed archictectural design...









If you've been a pedestrian on the Vegas strip along the stretch where the ritzy Aria Hotel was erected, then you've probably experienced the same difficulty I have in maneuvering from one watering hole to the next in that upscale part of town.

And, the elderly and handicapped, have been struggling with the problem from day one (no doubt).

For example, when pedestrians stroll along the strip towards Aria and the spanking-new City Center Complex, they suddenly encounter a series of walkways which lead  to stairs - and elevators - and then in on into the glittery showcase.

But, what if tourists are inclined to by-pass the long walk up the hill to Aria -  and sashay on down the street to Luxor, MGM, or Mandalay Bay - instead?

Well, it will be a difficult task to accomplish, since they will have to overcome an exhuatings series of hurdles along the way.

When you reflect on the situation for a second, the sinister becomes obvious.

Rather than put a straight stretch of sidewalk (coupled with a pedestrian walkway at the light) along the front of the Hotel, Architects chose the option aforementioned.

Why?

To lure (trap?) folks into their establishment!

Needless to say, I bypass that side of the street altogether now.

It is smoother sailing and less strenuous (and/or confusing) strolling down the strip on the other side where the flow of traffic flows and remains easy to navigate.




Friday, May 14, 2010

Whiskey Pete's...reasonable rates! Relaxing resort in Primm Valley (Vegas)...





Whiskey Peter’s Hotel & Casino (Primm Valley) is a resort gem situated about thirty miles outside of Las Vegas on highway 15.

The popular tourist attraction (which boasts a Medieval castle fascade replete with eye-catching turrets) is a great respite from it all for those seeking a little R & R away from the garish bright lights of sin city proper.

From Sunday thru Thursday, the rates are quite reasonable - particularly so - if the accommodation is booked online at one of the discount bookers affiliated with the travel industry.

Except for a little snafu at check-in which was a trifle upsetting, a recent stay at the low-key Hotel proved to be quite comfortable and relaxing.

Post: 05/10/10

http://ijulian.blogspot.com/2010/05/whiskey-peteshotel-clerk-snafu.html

A lagoon-style pool - set in a picturesque courtyard dotted with palm streets that whisper in the wind and a handful of rock formations that lend a touch of the exotic to the recreational area - is a great place to cool down in the intense afternoon sun.

For ambitious travellers inclined to squeeze fun out of every moment, a shuttle is available every fifteen minutes - 24/7 - to transport guests across the highway to Buffalo Bills where slot players and card sharks may wile away a few entertaining hours.

For those who love to shop, an upscale mall features a host of retail outlets, plying everything from trendy fashions, to souvenirs, and pricey utilitarian gadgets.

By the way, if you ever wondered what happened to gangster Dick Schultz's 1931 Lincoln, it is currently on display in the lobby of Whiskey Pete's!

The custom-built roadster is bullet-proof, boasts lead-filled doors, and inch-thick windshield and side-door window glass.

After the notorious underworld figure's death, the Chicago Police Department seized the vehicle, and sold it at auction in 1935.

Along a long-and-winding road, the elegant auto ended up in the desert at the Primm Valley resort.

There's golf nearby, too.

Enjoy!




Friday, April 16, 2010

Balmoral Hotel...San Francisco Inn guilty of false advertising! Deceptive Business Practices!








According to recent reports, the Hotel business is down thirty percent in San Francisco.

For good reason, rates have therefore been slashed, to lure economically-minded travelers and keep the cash flow healthy.

Unfortunately, a handful of Hotel owners are offering perks, which later turn out to be all smoke and mirror maneuvers to entice innocent victims in the door.

One such establishment is the Balmoral Hotel on Clay Street in the business district in downtown San Francisco.

In an advertisement in the daily newspaper the management boasts free WiFi service.

For businessmen on the go, or tourists who use laptops to map their way on their holiday route, that perk is a big draw.

Who wants to pay through the nose daily for sporadic access at Hotels where they charge an arm and a leg?

Dashing around an unfamiliar neighbourhood to locate WiFi service at more reasonable cost is also somewhat frustrating when the focus should be on seeing the sights and relaxing into a vacation without such worries.

Subsequently, guests at the Balmoral Hotel were slightly shocked when they attempted to log on to the “free” WiFi  and were denied access.

A trip down to the manager’s office turned out be a rude awakening.

“Oh, you’ve used up your quota,” the desk clerk mumbled without reservation (no pun intended).

“Go to Starbucks. They’ll give you a couple of hour,"  he shrugged.

In that scenario, laptop users are required to make a purchase, be mindful of the need for a potential battery charge, and be forced to handle personal affairs in a café in front of a posse of strangers jostling at their elbows.

It should be noted that when the guests check in at the Balmoral, they are not informed that there is a quota, either.

So, essentially, the false information in the newspaper ad - and failure to disclose - amount to fraud and false advertising.

But, the dishonesty does not end there.

After - checking in, paying for the lodging, and collecting their room keys - guests are then informed that maid service (once included in the Hotel fees) is no longer provided!

Talk about dishonest business practices.

Hotel management should disclose that vital information before the Hotel guest checks in, so that they have the option to book at another Hotel in the event they prefer fluffed pillows, light cleaning, and fresh sheets daily.

More grievous perhaps, is a potential hazard that exists at the Hotel, which warrants investigation.

On a few occasions, guests were taken aback when their mini-fridges, microwaves, and TV sets shut-down without warning.

It appears that the older Hotel has a problem with circuit-breakers and electric wiring!

The Balmoral may be a potential fire hazard - just maybe a deathtrap - waiting to happen.

Therefore, I'm posting this article on the Consumer Alert page at the Tattler blog site.

It may be wise to avoid this establishment (and bug infestations which spring up now & then without warning ) like the plague.

 
 
 

Tuesday, January 19, 2010

San Francisco...racist Hyatt Hotel doorman harasses white tourists! Shocking conduct...



Racist doorman at Hyatt harasses white tourists!



Martin Luther King's "dream" a nightmare in America!




Today, I witnessed a shocking event at the Hyatt Hotel in downtown San Francisco at the Embarcadero Center.

A tourist to the area strolled up to the driveway of the Hyatt in search of the lobby where he was to meet a friend for breakfast.

Just as he was about to enter a revolving door, a tall Afro-American Doorman strode up to him and snarled in a gruff demeaning voice:

"Where are you going?"

Although the white tourist was a bit put-off by the doorman's rude insulting manner, he politely noted that he was there to meet a friend in the lobby, and then proceeded upstairs.

As the patient young man (who happens to be a very well-known person in North America) waited for
 his friend to appear, he suddenly noticed that the doorman had followed him up the escalator and was now watching his every move and treating him like he was a criminal (or up to no good, at least).

The gentleman became annoyed by the harassment, walked over to the doorman, and noted in so many words that he did not appreciate being glared at or treated so disrespectfully.

When the individual noted that the Hotel was probably going to receive some negative publicity over the incident - instead of admitting his error and apologizing - the Doorman yelled at the guest to get out of the Hotel!!!

Can you imagine that?

Onlookers in the lobby stared on in shock (for the most part, they were aware of who the mistreated tourist was) and shook their heads in total disbelief.

How could the Hyatt ever hire such an incompetent ill-mannered individual such as this?

It was obvious at this point that the doorman didn't care, and that he was a racist out to harass and annoy white folks, to boot.

After witnessing this disturbing event, it is doubtful that I will ever be able to recommend that any tourist, businessman (anyone!) ever patronize the Hyatt Hotels ever again.

San Francisco, in my eyes, has just been reduced to a destination travel spot worthy of 1 1/2 stars!

Amen!




Footnote
After the incident, the Afro-American Doorman walked over to another Afro-American Doorman on duty and they had a big laugh over the incident.
Revolting behaviour!


Saturday, December 19, 2009

Las Vegas...Mandarin Hotel dazzling luxury entry @ CityCenter complex!







Guests who check into this spanking-new Zen-like Hotel at the prestigious City Center (Las Vegas) are immediately whisked up to the Sky Lobby on the 23rd  floor where commanding views of the transforming Vegas skyline literally take the breath away.

First and foremost, savvy world travellers scout down this luxury boutique hotel because they are anxious to pamper themselves in a myriad of suites that cater to every self-indulgent whim.
The Mandarin's signature style includes floor-to-ceiling picture windows, well-appointed suites (that dazzle guests from the get-go with perks like climate control and personalized flattering lighting), and panoramic views of the mountains and glitzy night strip which beckons invitingly from below.

In addition to a glut of suites for the individual - or discerning couples - there is a wide selection of interconnecting accommodations for families that travel, too.

The 47-story (non-gaming) Hotel also boasts that their 23rd-story restaurant - Twist - is manned by celebrated Michelin Star Chef  Pierre Gagnaire.

At another eatery - MOzen - guests may dine on authentic Asian dishes offered up with a modern dash of eye-catching flash.

On the strip level, a gourmet bakery serves up simpler sandwiches, pastries, and beverages for folks on the go who don't require a lot of attention, muss, or fuss.

The Mandarin Hotel is also thoroughly "green" after earning LEED Gold Certification from the U.S. Green Building Council with little fanfare.

So, bottom line, you'll be environmentally sound during the course of your stay.

In addition to being spoiled rotten, of course!

See 'ya there!





Las Vegas...4 Queens staff recipients of Golden Nosebody Award!








If you're a shy self-retiring person - and easily annoyed by intrusive conduct which smacks of an invasion of privacy - then you'll probably want to avoid the Player's Club Staff at the 4 Queens Hotel at the Freemont experience in Vegas.

One overweight employee with all the personality of a worm takes inappropriate nosiness to a whole new offending level, for instance.

If you saunter up to the counter at her section, she'll slyly ask if you're staying the Hotel.

If the guest utters up "no", she's not content to complete the task at hand (processing a Player's Card).

No, Sir!

Next she'll pepper you with questions about which Hotel you're patronizing and so forth and so on.

Talk about rude!

For many on a particular end of the social strata, things of that nature are generally kept under wraps to prevent a gaggle of sleuthing paparazzi from hanging around the entrances and exits of Hotels who are bent on their sleazy mission to capture a candid shot on film to offer up to TMZ, the National Enquirer, whomever.

It also occurred to me, when I spied her checking out jewellery on the hands and necks of guests, that perhaps she's part of an unscruplous posse of  thieves ripping-off unsuspecting visitors on holiday in the desert oasis.

Otherwise, why should she be so concerned about a total stranger's whereabouts?

No matter how you look at it, her conduct is highly suspicious

Was she instructed to pry for the details so that 4 Queens management could determine where travellers are hunkering down these days in Sin City (with a keen eye towards trying  to fathom why they're not checking in at their disreputable dump?)

Well, it's obvious from the scenario going down at the Player's Club, that bad manners and nosy conduct are scaring potential lodgers away.

It boggles the mind to think that a person who purports to be a professional in the travel industry could be so ignorant about the obvious.

That's the reason why Hotels like 4 Queens, Binion's, and the Sahara have slipped in popularity.

The staff at each of those establishments are unprofessional, insensitive to the needs of their guests, and have a tendency to insult their patrons at whim!

In these tough economic times, who wants to fork over their hard-earned cash so that grubby greedy palms on the other end may profit from the spoils?

In contrast, the servers at the Magnolia restaurant were polite, efficient, and gave service with a smile.

That loser at the Player's Club would be wise to take heed.

In the meantime, that lump on the stool is bestowed with the "Golden Nosebody Award".

Maybe the auspicious occasion will put her nose back in whack.

For the 4 Queen's sake, I certainly hope so!





Friday, December 18, 2009

Las Vegas...El Cortez Hotel a charmer! Stupid guard's bad manners off-putting...




In spite of the fact travellers are pining to zip into town and sample the spoils at the trendy new Aria Hotel, which just celebrated its grand opening Thursday night, downtown Hotels like the El Cortez are rustling up business with a handful of travellers bent on exploring the historic side of the desert oasis.

For this reason, I booked a room at the Hotel, which is one of the oldest on the downtown Vegas strip.

In fact, the El Cortez is part of a curious footnote in Vegas history.

Avid fimgoers may recall that in the film Bugsy - a screen biopic about known mobster Bugsy Siegel starring Warren Beatty - the basic storyline focused on the gangster's visionary idea about building a gambling mecca in the desert and his hands-on involvement with the development and subsequent construction of the original Flamingo Hotel on the main strip.


As the tawdry Hollywood tale goes, Busgy gets mixed up with the wrong woman, which results in a double-cross and the subsequent  rip-off of a hefty sum of cold-hard cash from gangsters in the east who were funding the resort in Nevada.



In the end scenario, it was alleged in the big-studio production, that Bugsy Siegel was assassinated in his Beverly Hills mansion shortly after the grand opening (which fizzled out), as pay-back.


In Bugsy, the screenwriters led theatre-goers to believe that the Flamingo was not only Bugsy's first and last tie with with the Hotel industry, but the first Hotel built in the Nevada desert.

If that is the case, why does a plague embedded in cement on the sidewalk downtown state that the El Cortez was the first Hotel that Bugsy Siegel had an investment in?

Did the creative forces behind Bugsy Siegel exercise artistic (poetic) license to spice up the tale a tad to make it more entertaining to film buffs?

Or, is there some other reason why the historical facts remain clouded?

Inquiring minds want to know.

That issue aside, I was quite taken with the El Cortez Hotel, except for one incident which I'll discuss at the close of the post (to give fair warning to consumers-at-large).

Initially, I expected standard bill-of-fare at the older Hotel, but ended up with so much more than that on my plate.

I found  the memorabilia in the Hotel Casino particularly fascinating, for starters.

When I strode through the low-key gambling hall with a glass of white wine in hand, I stopped here and there to take a gander at the faded old photographs of Bugsy and his pals mugging for the cameras.

In addition, a bevy of old stills captured the Vegas Freemont scene in its heyday long before the protective eye-catching tarp (which now features dazzling light shows nightly) was erected.

In fact, a couple of the photographs highlighted a rakish aspect  to the architectural style featured  (enchanced in some instances by cantelevered rooftops in vogue at the time) that I found downright appealing to my artistic sensibilities.

The old coupes parked in the street were a shining example of the the mob's love for exotic cars with smooth (almost sensual) lines that screamed out style and quality.

On the first day, I thought perhaps I made a misake about checking in to the El Cortez, though.

You see, when I first stepped into the elevator, I thought something was wrong with the lift.

I pushed the button for the floor I was supposed to be ensconced on but to no avail.

The lift wouldn't budge an inch.

Would I have to make a slow climb up a raft of stairs to the top?

Suddenly, after a moment's inspection, I realized that I needed to insert my room key to activate the elevator.

Cool!

Talk about feeling secure!

By the way, the El Cortez elevator - crafted in expensive dark mahogany and replete with mirrored ceiling and highly-polished brass appointments- was one of the fanciest elevators I've been in for quite a while, alright.

My suite was quite attractive, too.

The king-size bed was gigantic!

I could have hosted a small orgry in these spacious environs, no problem!

In addition, I fell in love with the sturdy desk (where I proceeded to pen my posts over the next couple of days), deep comfy armchairs, and full-length window framing a picturesque view of the Vegas skyline.

In fact,I  felt quite relaxed and at home.

For good reason!

In the distance, especially at night with the lights on, the Stratosphere reminded me of the CN Tower in my home town, Toronto.

I was also thrilled with the care package I was treated to when I checked in, which  included a fun book rife with discount coupons, and $5.00 free slot play.

Ah, the powers-that-be held me now in the palm of their hand.

Since I prefer quieter climbs off-the-beaten path, the El Cortez managed to offer up a perfect setting for me to think my thouhts and nurture my spiritual yearnings.

The hotel experience (especially in view of the costs involved) was a very satisfying one until check out time rolled around.

As I was about to hand in my room key - and settle accounts - I suddenly realized I forgot to cash in my winnings from a round or two of slot play the first night I settled in at the El Cortez.

So, I sauntered over to the redemption machine to cash out.

Imagine that, I was hardly at the kiosk a second or two, when a short fat guard strolled up and stood by my side casing my every move!

His conduct was politically & socially incorrect for two very good reasons.

For starters, my winnings were my business (and not his by any stretch of the imagination).

Moreover, his intimidating stance next to me on the Casino floor was simply classless, and amounted to a severe case of bad manners!

In the final analysis, even at the El Cortez, it appears management gets hot under the collar when a guest checks out with winnings in their pocket.

Yup.

The Casinos in Vegas try their best to sap 'ya dry!

In the final analysis, the bloom will be off the rose for tourists and gamblers alike, 'til Vegas becomes more customer-friendly and less greedy, for sure!




El Cortez lobby of yesteryear!

Thursday, December 17, 2009

Las Vegas...Aria Grand Opening a smash hit! Art! Glamour! Walking shoes a prerequisite, though...







VIP's hob-knobbed and uttered up sparkling chatter, a dazzling pyrotechnic display electrically-charged the frosty night air as folks ooh-and-aahed on the strip below, and a mob of excited patrons (of which I was one) charged through a make-shift gate at the stroke of midnight to sample the sumptuous spoils of the strip's toniest new upscale Hotel (the Aria).

And, what was the lament heard most last night?

How do I get outta here!

More on that later.

Shortly after I sprinted through the starter's gate (fortunately I left my camera bag and mad-money purse at home or I would have been subject to a search) and trekked on up to the welcome team - I was  suddenly met with a lot of hoots & hollers, high-fiving, and thunderous applause from CityCenter staff which took me by surprise.

OMG! 

What an adrenalin rush.

Of course, I was one of the first fifty guests to enter the Hotel & Casino, so there would be a lot of fanfare and frenzied hoopla, wouldn't there?

After all, Vegas is a city that reccognizes the importance of such auspicious occasions, and prone to celebrate with wild abandon, when they occur.

I was inclined to get caught up in the moment, too, when a wall of paparazzi turned their cameras on me as I swaggered into the tony lobby near the head of the spirited line.

"We're going to gamble, party, and have fun," I found myself gushing into one lens, as a wild round of cheers and clapping egged me on!

Later, a dude from Canada put it best, when he excitedly chirped,

"We were like celebrities, man."

Indeed!

Within minutes, I was swept up into the heady mainstream and rubbing shoulders with a throng of thrilled guests shifting gears into high-energy party-hearty mode.

When a pretty young waitress sidled up to me to offer a cocktail up, my eyes practically popped out of their sockets.

Her chic black party dress didn't leave much to the imagination.

In fact, as I took a closer look to take note of the details, I suddenly realized I was staring at her near-naked chest only slightly hidden by virtue of an exotic wisp of gauze-like material that was basically see-through.

Dudes, you've got to slip into the Aria just to get an up-close gander at these tempting shapely beauties.

Stunning, poised, approachable.

Notwithstanding the sensual delights that beckoned all around, it was the Aria Casino that truly wowed the first-comers last night.

Within minutes of the doors swinging open wide, I found myself amid a crush of revellers anxious to plug some cold-hard cash into the slots or try their luck at Roulette or Black Jack.

There was no shortage of takers - and they came in all shapes and sizes - believe in.

I spied young couples with babies in tow, single dudes in red-hot flaming skin-tight dress slacks, a posse of stylish males in expensive (dark) tailored suits, a dash of jet-setters who  flew in for the night's festivities, and casually-dressed folks in jeans just in for a look-see.

In sum, it appreared, that every strata of society was represented - and likewise - caught up in the hoopla.

At the Gold Lounge (upstairs) a handsome doorman eyed the crowd in search of VIP's, while a smattering of the curious (and a glut of wannabees) tried to crash the gate at the hottest new "in" nightclub on the Vegas scene.

A Lady Gaga chart-topper blared out from inside and triggered an upbeat carefree mood.

Just a hop-and-a-skip away, a shop specializing in Elvis memorabilia, was ringing up sales.

No wonder!

A dozen or so of the T-shirts were beautifully crafted.

I nearly snapped up one etched with sprinkling of mirror images of the King in a gold suit in a cocky stance.

Others, just as eye-catching with fashion appeal, screamed out the nameof  Elvis in a blood-red scrawl on an inky-black background.

Management dressed a few mannikens in Elvis signature outfits such as the Black Leather suit he wore in one rebel rouser feature of his heyday, a gold lame ensemble he was famous for having worn, and the white number with a wide belt and huge buckle studded with gems which El wore in his final days around the Vegas scene.

In addition, the nicely-decorated boutique featured a great array of hgh quality books, knick knacks, and the like.

Nothing in this collection was chintzy, but rather, merchandised with a modicum of good taste.

Of course, the Elvis store is running in tandem with the spanking-new Cirque de Soleil show - Viva  Elvis - which premieres on the strip in the not-too-distant future, if I am not mistaken..

One fan in the line-up out-front noted that Lisa Marie Presley was at the rehearsals the other night ordering the performers around on stage in a bossy control-freak kind-of-way.

"She's packed on about twenty pounds, too" he chortled, almost as an afterthought.

When I headed back downstairs, the chatter among the guests was now a loud roar!

I found it difficult to communicate over the spirited conversations, on occasion,  and found myself a bit hoarse at the end of the night.

At one point, two women tried to put the move on me!

Out-of-the-blue, they strolled right up.

"Hi handsome," the bolder one exclaimed.

We were in the midst of a bit of idle chit-chat about the casino, when the more confident of the two, asked me if I wanted to go for a cocktail.

"We're celebrating her divorce," she quipped.

I joked:

"You're not married to Tiger Woods, are you?"

I chuckled, then begged off with my standard response, when this kind of awkward moment rears its ugly head.

"I'm hooking up with friends in a few moments."

By the way, I couldn't help but notice that the highly-polished slot machine - "Sex and the City" - was drawing quite a few players.

Personally, I was on the look-out for the "Wizard of Oz" video game which I am a bit addicted to.

You get such a warm tingly feeling when the good witch - Glynda - suddenly appears on screen and grants a wish!

All smiles, she often waves her little wand - clicks her heels - then  rustles up 300 credits for ecstatic slot-players  to play on with.


There were quite a few of the old standards machines to play ((such as Monopoly, Cleopatra, etc), but also  a sprinking of new ones to try a hand at.


One one occasion I hit the spin button and won $5.00 - at which point - I decided to pack it in for the night.

Too much free Budweiser makes me sleepy  and cranky for my comfy King-size bed.

As I started to head towards the door at 3:30 am the house was still gyrating and strong!

Boy, oh boy, I sure shuddered at the thought of stepping outside into that icy night air; after all, rather than risk a DUI, I sauntered over to the CityCenter shindig on foot.

But, I ended up on a short adventure, exploring the CityCenter grounds just outside the Casino doors.

To my left, it was a Henry Moore sculpture  that lured me that way for a moment, then a couple of stunning life-size sculptures inside of Crystals  that led me in another.

One unique art work consisted of a half-a-dozen or so tubes in varying lengths - which stood  end to end in such a way - that they triggered a topsy-turvy sensation in the observer when viewed from various angles.

The tubes, filled with spritely-colored liquid, featured whirlpools inside that rose and fell without warning (and reminded me of twisters).

Another intriguing piece consisted of tall pencil-like free-standing poles that were not unlike a line of frosty giant-sized icycles existing in their own realm or dimension.

The rich panelled-wood floors were a feast for the eyes, too.

Exotic arrangements of plants and foliage here-and there-broke  up the monotony of the mall-like interior of one shopping alley.

But,  the night did not start or end without a hitch or two.

As guests were gathering at the front entrance -  security guards hustled to and fro - and facilitated a handful of tools at their disposal in a bold-faced effort to effect crowd control.

From one eye-opening moment to the next, the game plan would change without much warning, much to the chagrin of a few out-of-towerns who were freezing and anxious to trapise through the front doors and snatch up a thirst-quenching drink.

For example, one moment guests were instructed to exit one area, go over an overpass, and head up the driveway to form  a queue  in the paved area normally reserved for vehicles.

A short while later, that scenario was scrapped, and the secuirty team consequently shifted gears.

At one point, everyone perked up a tad when two grunts hauledover  a couple of tables draped in black drop cloth.

"Are you serving us food", one joker cried out with glee.

No, they were being angled to create a sort-of chute so that the guests could be properly coralled - not unlike a herd of cows - and pointed in the right direction at the magic moment to ensure there wasn't a stampede.

Then, someone got the bright idea to secure the area a smidgen more, by erecting two more barriers on either side, as well.

At this juncture, the guards started to look like a bunch of idiot keystone cops reminiscent of the old screwball talkies from the 1920's.

However, all through the controlled chaos, the  security team remained thoughtful, friendly and patient.

Kudos!

When I finally departed Aria around 3:30 am (feeing the pain today, believe me) I continually ran into lost  guests.

'How do I get out of this place," one man cried out to me in exasperation.

Once the long-and-winding road homeward (or Hotel bound)  is started, weary stragglers had a series of paths, stairwells, and open-air squares to deal with.

Most had to back-track, ask for directions from night workers who were on duty sweeping up, or suffer through the confusing maze of  futuria until they finally saw the light - of the moon - in this instance case.

Personally, I found myself teetering a bit in my designer leather shoes at the end of the night; after all, I usually wear practical sneakers.

Near the front of the CityCenter, I was finally forced to waddle through a small garden, hop a retaining wall, and stride about fifty-feet along an unprotected curb to finally make some headway in the right direction..

On the way, as I was crossing at a light, two ladies in an expensive cadillac parked at a red light spied me crossing.

The driver backed up, rolled down the window, and rasped:

"Honey, where are 'ya off to?"

It was a cliche right out of the movie "Precious".

Yup. 

Gave 'em my standard response in awkward moments such as this.

"On may way to hook up with friends"

And if I do, what a delightful conversation we'll have over coffee, in respect to Aria.

Afer all, CityCenter is currently the talk-of-the-town!

Fuel the local economy.

Check it out, eh?






 
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